89dd Terms and Conditions
Please read these terms and conditions carefully before using the 89dd platform. This document forms a legal agreement between you and 89dd.
Table of Contents
Introduction and Definitions
89dd is an online gaming and betting platform providing services to users in Bangladesh. These terms and conditions ("Terms") apply to the 89dd website (89dd.cam) and all its associated services.
The key terms used in these terms and conditions are defined as follows:
- "Platform" — The 89dd website and all its services.
- "User" or "Member" — Any person who has registered with 89dd.
- "Account" — A user's own registered account on the platform.
- "Balance" — Funds held in a user's account.
- "Bonus" — Additional funds or benefits provided by the platform.
- "Bet" — The act of placing a wager on any game or event.
By creating an account on 89dd or using the platform, you agree to comply with all the provisions of these terms and conditions. If you do not agree with any part of these terms, please do not use the platform.
Account Registration
To use the services on 89dd, you must create a personal account. You must provide accurate and complete information at the time of registration.
2.1 Registration Rules
- Each individual may operate only one account.
- The name, date of birth, and contact details provided at registration must be accurate and your own.
- Your account login credentials (username and password) must be kept completely confidential.
- You are solely responsible for the security of your account.
- Creating an account using another person's identity is strictly prohibited.
2.2 Identity Verification (KYC)
89dd reserves the right to verify your identity at any time. This process may require you to submit a national identity card, passport, or other government-issued documents. Deposits or withdrawals may be suspended until identity verification is complete.
Eligibility and Age Requirement
To use the services of 89dd, you must meet the following eligibility requirements:
- You must be at least 21 years old. Use of the platform by minors is strictly prohibited.
- You must be a real individual, not a corporate entity.
- You are using this service voluntarily and with full awareness.
- Your account has never previously been cancelled by 89dd.
89dd is committed to protecting minors from gaming. If you know of any minor using this platform, please notify our support team.
Deposits and Withdrawals
4.1 Deposit Rules
89dd currently accepts deposits via three payment methods: bKash, Nagad, and Rocket. The minimum deposit amount for all methods is ৳500.
- You must use a payment account registered in your own name and number when making a deposit.
- Deposits from third-party accounts are prohibited.
- The deposit amount will be added to the account balance after successful verification.
4.2 Withdrawal Rules
The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 1 hour.
- Withdrawals can only be made to the payment account from which the deposit was made.
- Withdrawals may be delayed if identity verification has not been completed.
- Withdrawals may be restricted if the wagering requirements of any active bonus have not been met.
- 89dd may suspend a withdrawal pending investigation in cases of unusual activity.
Bonuses and Promotions
5.1 Welcome Bonus
89dd offers an attractive welcome bonus for new members — a 100% bonus on the first deposit, up to ৳10,000. The following conditions must be met to receive this bonus:
- A 15x wagering requirement must be completed before the bonus can be used.
- The bonus balance cannot be withdrawn before the wagering requirement is completed.
- Bets may be placed on specific games while the bonus is active.
- The welcome bonus applies only once per account.
5.2 VIP and Cashback Program
89dd's VIP program has four tiers. Each tier offers a weekly cashback benefit:
- Bronze: Up to 0.2% cashback per week.
- Silver: Up to 0.5% cashback per week.
- Gold: Up to 0.8% cashback per week.
- Platinum: Up to 1.0% cashback per week.
Advancement through VIP tiers depends on your activity and gaming history on the platform. The detailed rules of VIP benefits are subject to change.
5.3 General Bonus Terms
- 89dd reserves the right to modify, suspend, or cancel any bonus offer at any time.
- Bonuses apply only to eligible members.
- If evidence of bonus abuse is found, 89dd may forfeit that bonus.
Gaming Policy
All games on 89dd are operated in accordance with fair play principles. Every outcome is determined impartially using Random Number Generator (RNG) technology.
6.1 Gaming Rules
- Every bet must be placed by your own decision and with full awareness.
- If an unusual outcome occurs due to a technical error, 89dd may void that bet.
- In the event of a disconnection, the outcome of the ongoing game will be determined according to the system.
- For cricket betting, markets for BPL, IPL, T20, ICC, and other international events may be available.
6.2 Responsible Gaming
89dd believes in responsible gaming. We recommend that you only bet an amount you can afford to lose. For more information on responsible gaming, please visit our Responsible Gaming page.
Prohibited Activities
The following activities are strictly prohibited on the 89dd platform. Violations of these prohibitions may result in account closure as well as legal action:
- Strategically abusing the bonus system or bonus arbitrage.
- Operating multiple accounts.
- Attempting to manipulate the system through fraudulent means or hacking.
- Money laundering or transacting funds from illegal sources through the platform.
- Unauthorized access to another member's account.
- Using automated software, bots, or scripts to play games.
- Misuse of the platform's name or brand.
- Harassment or intimidation of other members.
Account Closure and Suspension
89dd reserves the right to suspend or permanently close any account in the following circumstances:
- Violation of any provision of these terms and conditions.
- Failure to complete identity verification or providing false information.
- Evidence of participation in prohibited activities.
- The account remaining inactive for an extended period.
- At the user's own request.
8.1 Account Closure by the User
You may request to close your account at any time. Before making the request, please ensure there is no pending balance or bets in your account. To request account closure, contact us via 24/7 live chat.
8.2 Self-Exclusion
As part of responsible gaming, you may voluntarily request to refrain from using the platform for a specified period. For more details, please visit our Responsible Gaming page.
Privacy and Data Protection
89dd places the highest priority on protecting your personal information. Details on how we collect, use, and protect your information can be found in our Privacy Policy.
In brief, we use your information to:
- Provide services and manage your account.
- Verify identity and prevent fraud.
- Keep it secure via SSL encryption.
- Not sell it to third parties except as required by legal obligations.
Limitation of Liability
The 89dd platform is provided on an "as is" basis. 89dd will not accept any responsibility in the following cases:
- If a game or bet is affected due to internet connectivity issues.
- If a transaction is delayed due to failure of a third-party payment system.
- If the service is temporarily unavailable due to unexpected technical problems.
- If any loss occurs due to the user's own negligence or breach of rules.
In any case, 89dd's maximum liability will be limited to the amount of that specific transaction.
Dispute Resolution
If you have any dispute or complaint, please contact our support team first. You can reach us through our 24/7 live chat service or by email at [email protected].
11.1 Dispute Resolution Process
- Step One: Notify the support team via live chat or email.
- Step Two: Our team will review and respond within 48 hours.
- Step Three: If necessary, the matter will be escalated to senior management.
We are committed to resolving all disputes fairly and transparently. When submitting a complaint, please provide your account ID, transaction details, and any relevant information.
Changes to Terms and Conditions
89dd reserves the right to change these terms and conditions at any time. Changes will be published on this page and will take effect from the date of publication.
For significant changes, we will try to notify you via your registered email or through the platform. However, continued use of the platform after any changes will be considered as your acceptance of the new terms and conditions.
We recommend that you visit this page regularly and stay updated on the latest terms and conditions.
Need to know more or need support?
Our 24/7 live chat team is always by your side. Enjoy a safe and enjoyable gaming experience at 89dd.