89dd Privacy Policy

When you register with 89dd, carry out transactions, or contact us, we collect various types of information. This information falls into two main categories:

a) Information You Provide Directly

• Full name, date of birth, and national identity card details (for age verification purposes)
• Email address and mobile number
• Residential address
• Payment account details (bKash, Nagad, or Rocket number)
• Username and password chosen when creating your account
• Information provided when contacting the support team

b) Information Collected Automatically

• IP address and device identification details
• Browser type, operating system, and device language settings
• Time and date of access to the platform and page navigation history
• Gaming activity, betting history, and transaction records
• Session information collected through cookies and similar technologies

89dd uses your information only for the following legitimate purposes:

• Account Management: Completing the registration process, verifying identity, and ensuring account security.
• Age Verification: Conducting the necessary age verification to prevent anyone under 21 from accessing the platform.
• Financial Transactions: Processing deposits and withdrawals, preventing fraud, and maintaining transaction records.
• Customer Support: Responding to your requests, complaints, or questions and providing the necessary assistance.
• Responsible Gaming: Analysing gaming patterns to identify problematic gaming behaviour and intervening when necessary.
• Legal Obligations: Complying with applicable laws, regulations, and directives from regulatory authorities.
• Platform Improvement: Analysing data to enhance user experience and resolve technical issues.
• Communications: Sending important account notifications, security alerts, and service updates.

89dd gives the highest priority to protecting your personal information. We protect your data using industry-standard technologies and processes.

Technical Security Measures

• All data transfers are secured using SSL (Secure Socket Layer) encryption technology.
• Sensitive information is stored in encrypted form and is not directly readable.
• System security is ensured through regular security audits and vulnerability assessments.
• Two-factor authentication (2FA) is available for users to activate voluntarily.

Administrative Security Measures

• Only authorised staff have access to your personal information, and they are obligated to maintain confidentiality.
• All staff receive training on data protection.
• Data access logs are recorded and reviewed regularly.

Data Retention Period

We retain your information for as long as your account is active and for as long as necessary to meet legal obligations. Even after an account is closed, financial transaction records are retained for a specified period in accordance with applicable law.

89dd does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared to a limited extent in the following circumstances:

Service Provider Partners

We work with bKash, Nagad, and Rocket for payment processing. These platforms receive the information necessary to process your payments securely. These partners are governed by their own privacy policies.

Legal Requirements

In response to a court order, legal process, or a lawful request from a government authority, we may be required to disclose information in compliance with applicable law.

Fraud Prevention

Information may be shared with the relevant authorities as needed to detect and prevent financial fraud, identity theft, or other criminal activity.

The 89dd website uses cookies and similar technologies. Cookies are small text files that your browser stores on your device.

Use of Cookies

• Essential Cookies: Keeping your login session active and ensuring the basic functionality of the platform.
• Functional Cookies: Remembering your preferences (language, display settings) and providing a personalised experience.
• Analytics Cookies: Monitoring website usage and collecting data to improve service quality.
• Security Cookies: Detecting suspicious activity and preventing account fraud.

Cookie Controls

You can block or delete cookies by changing your browser settings. Please note, however, that disabling essential cookies may affect some important platform functionality.

As a user of our platform, you have the following rights regarding your personal information:

• Right of Access: You can request to know what information we hold about you.
• Right to Rectification: You can request correction of any inaccurate information we hold about you.
• Right to Erasure: You can request deletion of your information in certain circumstances, though complete deletion may not be possible where legal obligations exist.
• Right to Restrict Processing: You can request that processing of your information be limited for specific reasons.
• Right to Object: You can object to your information being used for specific purposes.
• Right to Data Portability: You can request to receive information relating to you in a common format.

To exercise any of the above rights, contact our support team: [email protected]

89dd is an adult platform and is operated for those aged 21 and above only. We do not intentionally collect information from anyone under the age of 21.

Age is verified at the time of registration. If it comes to our attention that a minor's information has entered our system, we will immediately close that account and take steps to delete the relevant information.

If you believe a minor is using our platform, please inform us at [email protected].

Our servers and data processing facilities may be located in various countries. Your information may be transferred outside Bangladesh. However, wherever it is transferred, we ensure that data protection standards are maintained and appropriate safeguards remain in place.

For international data transfers, we follow contractual safeguards and industry-standard security protocols.

If a data security breach occurs for any reason and affects your personal information, we will take the following steps:

• Upon identifying the incident, the technical team will immediately begin an investigation and work to close the source of the breach.
• The relevant authorities will be notified within the timeframe required by applicable law.
• Users whose information has been affected will be informed by email as quickly as possible.
• Security measures will be strengthened further to prevent such an incident from occurring again.

89dd may update this privacy policy from time to time. For any significant changes, we will send a notification to the registered email address and clearly indicate the date of the update on the website.

Continued use of the platform after any changes will be taken as your agreement to the updated policy. You are advised to review this page regularly.

If you have any questions, comments, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 direct support in Bengali is available

Our privacy team generally aims to respond to your request within business days. Complex requests may take a little longer to process.

If you believe your privacy rights have been violated and our response is not satisfactory, you have the right to file a complaint with the relevant regulatory authority.